Cancelation Policy Updates

All Cancelation Request must be sent via email. When requesting a cancelation please include your agreement to our 10% cancelation fee. Cancelations Request must be approved by The Quail Store before they will be processed. All calculation orders must be canceled within 30 days of your original order Date. If an order is Canceled past 30 days additional fees will apply. No Cancelation will be processed unless you have received a conformation email. If you do not receive an email back please reach out to us again or your order will ship with no refund or cancelation. Thank you.

LATE CANCELATIONS

Please contact us via Email for approval of your cancellation request. All Late Cancelation Request 30+ Days After The Order Was Placed, Will Have A 20% Cancelation Fee.

All request must be placed 10 days prior to the expected shipping date to ensure that your order is successfully canceled. In the event of your order is already shipped or is in The Red Zone (5 days or less from scheduled shipment date) Cancelation fee is 100% no refund or returns will be given. All cancelation requests received 30+ days from the original order date but Not yet in the Red Zone (5 days or less from shipment) will be charged a fee of 20%. Thank you.